Heaven Nails & Spa - Best Nail Salon in Hackensack, Lodi, & Neighboring Areas.

I was here a week ago and was unhappy with the technician who did my nails. She wasn’t professional towards me. I needed my nails done for an event. I was disappointed with the result of my nails. The first 3 photos below were my original set in the peach/pink color. They were supposed to be something completely different but they didn’t have the colors and the polish job wasn’t done well. Perhaps, the technician I originally saw was having a bad day. IDK. I left a review last week. (Which I just took down. My experience today at the salon changed my perspective of this salon) The owner reached out to me on google last week to make things right. Serena (the owner) did my nails today exactly as I requested. She did a thorough job. She was very friendly and professional. I am glad I gave this salon a 2nd chance. Serena exhibited exceptional customer service / client relations. She also gave me a certificate to get a pedicure. That was super sweet. She repeatedly expressed gratitude...

Heaven Nail is definitely a secrete gem for nail salons…it’s always a wonderful experience! Their spa pedicure are the best, especially with the hot stones and massage it’s such an amazing deal!! Their uv gel manicure are done with care. Serena and Ann the owners always welcome you and remember their customers by name. Everyone is so sweet and friendly! Also the place is clean!

Needed a new salon for acrylics so I tried Heaven Nails and loved it! Sat me down right away but had a full staff for others to start right away too. They really pay attention to detail in shaping my acrylics and I love how nice they were! Definitely going again.